Yumiko Machikoma
High-Ticket Closer | Transformation Coach
New York, US.About
High-impact High-Ticket Closer and Transformation Coach specializing in cultivating trust-based relationships to drive deep client commitment and investment. Expertly guides clients through complex emotional and psychological barriers, leveraging a unique blend of emotional intelligence and structured sales processes to achieve clarity and significant behavioral change. Proven ability to excel in B2B and B2C sales, client support, and partner management across diverse environments including global corporations, Japanese companies, and dynamic startups.
Work
TruColors
|Self-Employed | Coaching & Translation
Remote, Global, US
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Summary
Led client transformation through high-ticket coaching and translation services, specializing in guiding individuals through emotional and psychological barriers to achieve profound personal and behavioral shifts.
Highlights
Facilitated profound client breakthroughs by guiding the release of long-standing emotional and mental patterns, leading to significant personal growth and behavioral shifts.
Empowered clients to achieve clarity on previously unaddressed underlying issues, fostering self-awareness and strategic decision-making.
Cultivated a psychologically safe and deeply supportive coaching environment, enhancing client engagement and trust.
Drove tangible internal shifts, resulting in measurable behavioral and life changes for clients through personalized coaching methodologies.
OSINTech
|Founding Member
Tokyo, Tokyo, Japan
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Summary
Contributed as a founding member to an IT startup, focusing on establishing foundational operational structures and fostering a psychologically safe team environment.
Highlights
Architected and implemented critical internal systems and operational structures, establishing scalable frameworks for startup growth.
Cultivated a high-trust, psychologically safe team environment, fostering collaboration and innovation among founding members.
Spearheaded foundational organizational development initiatives, directly impacting the company's early-stage culture and operational efficiency.
FLYWHEEL Inc.
|Operations Support
Tokyo, Tokyo, Japan
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Summary
Supported early-stage operations for an AI/Data company, managing internal workflows and contributing to process optimization during a critical growth phase.
Highlights
Provided pivotal operational support during the company's rapid growth phase, ensuring seamless execution of key initiatives.
Streamlined internal operations and optimized workflows, enhancing overall organizational efficiency and productivity.
Identified and implemented process improvements, directly contributing to increased operational efficiency and resource optimization.
Partner Manager, Media
Tokyo, Tokyo, Japan
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Summary
Managed and supported key media partners, including publishers, TV networks, agencies, and sports organizations, optimizing their content strategy and platform engagement.
Highlights
Managed and nurtured relationships with a diverse portfolio of media partners, including publishers, TV networks, agencies, and sports organizations.
Provided comprehensive content support and strategic guidance to partners, optimizing their engagement and performance on the platform.
Facilitated seamless communication and collaboration between internal teams and external partners, resolving complex issues efficiently.
Online Partner Support & Account Management
Tokyo, Tokyo, Japan
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Summary
Delivered online partner support and managed client accounts, while proactively identifying and proposing operational improvements to enhance service delivery.
Highlights
Provided high-quality online partner support and proactive account management, ensuring client satisfaction and retention.
Identified inefficiencies and proposed actionable operational improvements, contributing to enhanced service delivery and team productivity.
Collaborated with cross-functional teams to resolve partner issues, maintaining strong relationships and optimizing platform usage.
Accenture
|B2B Sales & Client Coordination
Tokyo, Tokyo, Japan
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Summary
Executed B2B sales strategies for multinational clients, providing essential client communication, translation, and coordination services.
Highlights
Executed B2B sales strategies for multinational clients, contributing to revenue generation and market expansion.
Facilitated seamless client communication, providing essential translation and coordination services to ensure project alignment and success.
Managed complex client relationships, ensuring understanding of requirements and delivery of tailored consulting solutions.
NTT DOCOMO
|Corporate Sales & B2B Presentations
Tokyo, Tokyo, Japan
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Summary
Managed corporate sales and delivered B2B presentations, developing and implementing tailored telecommunication solutions based on client needs.
Highlights
Developed and delivered compelling corporate sales presentations, securing new B2B accounts in the telecommunications sector.
Analyzed client needs to propose and implement tailored telecommunication solutions, driving client satisfaction and long-term partnerships.
Cultivated strong relationships with corporate clients, consistently meeting and exceeding sales targets.
Fast Retailing / UNIQLO
|Vice Store Manager
Tokyo, Tokyo, Japan
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Summary
Oversaw comprehensive store operations, including staff training and sales performance improvement initiatives, as a Vice Store Manager.
Highlights
Directed comprehensive store operations, optimizing efficiency and enhancing the overall customer experience.
Developed and implemented staff training programs, enhancing team performance, product knowledge, and customer service skills.
Analyzed sales data to identify opportunities and implement strategies that significantly improved store sales performance and profitability.
Languages
English
Skills
Sales & Closing
High-Ticket Closing, Trust-Based Sales, B2B Sales, B2C Sales, Consultation, Objection Handling, High-Value Investment Decisions, Strategic Sales Process, Corporate Sales.
Coaching & Transformation
Transformation Coaching, Emotional Intelligence, Deep Listening, Emotional & Mental Pattern Release, Client Clarity, Internal Resistance Release, Psychological Safety, Behavioral Change Facilitation, Client Commitment.
Operations & Management
Internal Systems Design, Operational Structures, Organizational Development, Early-Stage Operations, Workflow Management, Process Improvement, Partner Management, Account Management, Store Operations, Staff Training.
Communication & Client Relations
Client Communication, Relationship Management, Stakeholder Engagement, Content Support, B2B Presentations, Tailored Solutions, Multilingual Communication, Translation.